Vì vụ việc Haato và Coco, Hololive Moment đã đóng cửa nhưng đó là quyết định sai lầm.
Khi Hololive nổi lên, có rất nhiều kênh Youtube được lập ra để dịch các khoảnh khắc đáng nhớ của các VTuber. Trong đó nổi tiếng nhất là Hololive Moment. Kênh này đã đạt 210.000 subcribes.
Tuy nhiên, kênh HoloLive Moments đã có quyết định bất ngờ: cho tất cả video trở thành chế độ private (riêng tư) và đăng một bài viết dài về lý do vụ việc.
Dear viewers, we will stop updating and private all our videos.
We are not pleased with Cover’s announcement regarding the punishment for Coco and Haato on Monday. The punishment is unfair which is too heavy for Haato and too light for Coco. Cover didn’t understand the influence Coco created and showed no professionalism in solving related problems.
We are very upset and confused by Coco’s reaction to her violation of the streaming agreement. Her violation created several bad effects:
1. Hololive’s proxy-streams are forced to stop.
2. Many Hololive talents’ income got impacted significantly.
3. It jeopardized Hololive’s business relationship with Bilibili, which caused a huge financial loss for both Bilibili and Cover. This may influence all future business collabs.
4. Thousands of content creators were disappointed and chose to leave the community.
Still, we hope Cover could solve the problem properly. However, the announcement on Monday proved that Hololive has no interest in changing anything. Time to time, their announcements are all the same and it clearly demonstrates they have no idea what is really going wrong.
Our Chinese members (including all our members from Chinese Hong Kong and Chinese Taipei) are disappointed with Coco and Cover who ignore China's territorial integrity and the feeling of Chinese viewers. We are disappointed because of Coco's negligence in her colleague’s career. We are also disappointed with Cover, who repeated the same mistake over and over again and showed little evidence about improvement.
Thus, HoloLive Moments will stop updating and private all our videos before Cover could make an announcement that satisfied all of us. And now, we need to give a shout-out to our Bilibili friends who have suffered so much discrimination and they need the respect they deserve.
HoloLive Moments is created and helped by thousands of fans from Bilibili, those creators are our most important partners, and we value them more than anything else, even over the VTubers themselves.
When all the content creators got upset about the fact that they weren’t getting the recognition and respect they deserve, it’s on us to ensure their voice is heard. We demand their effort to be recognized, and their hard work to be respected.
Yes, this is closely related to you, because many contents you see here and on official Hololive channels are created by fans from Bilibili. Many of them have decided to leave the community due to the disappointment, and it’s a loss to the entire community.
You may be familiar with those masterpieces, these are all created by fans from Bilibili.
[Zombie Land Saga] Franchouchou "Saga Jihen" / Hoshimachi Suisei with Hololive Fantasy
And a few popular arts on our channels are also made by Bilibili fans, for example:
- PEKORA QUEST
- “HERE’S SUISEI”
- 【Helltaker X hololive】H O L O T A K E R
- Aqua’s Theory of Happiness
- Hololive Party Parrot
- Hololive vs Homolive Hearthstone
- and many more...
Additionally, many VTubers’ intro and outro are made by Bilibili sub teams, for example, Pekora’s outro, Ayame’s intro, etc.
We’ve run this channel for 10 months and are more than grateful to have so many fans and quality Hololive content on our channel. However, without the contributions from our friends from Bilibili, there is no way we could make this far. Without their trust in us, there’s no way we could share these great original artwork and meme videos with you. They deserve more recognition and respect, and this is why we are giving a shout-out for our friends.
More than 2 years ago, after the Hololive First Gen debuted, volunteer fan sub teams appeared on Bilibili. Hololive noticed the sub teams and authorized them as official sub teams. The official sub teams never get paid but worked diligently to help to spread Hololive to more audiences. Now, the Bilibili sub teams have had a complete system for every Hololive vtuber. They have been translating clips and even full streams of the girls. Meantime, artists on Bilibili have made many high-quality fan art videos and PVs with millions of views.
Bilibili company further invited Hololive to do more commercials in Azur Lane, Bang Dream, etc. From which we can see a strong connection.
Bilibili and the fan community kept on helping Hololive to get popular, which helped tremendously in the early years. For example, in the biggest Japanese anime-con Nico Nico Super Kaigi 2019, Bilibili gave Hololive the chance to be on their stage when Hololive was too tiny to get its own booth at that time.
Here’s a clip for that event.https://youtu.be/XX2lzweswZE
Financial income from Bilibili(data)
With the sub teams’ assistance, Hololive Btubers, such as Fubuki, Matsuri, Haato, and Aqua, went viral in Bilibili. During a period, their Bilibili income surpassed the super chats from YouTube. (For example, during May 2019, Aqua received approx 5.3 million yen from Bilibili, while her superchat on YouTube at the same time was around 3.5 million. During the three-months period when Aki got demonetized, Bilibili donation was her main source of income)
The incident and the consequences Bilibili’s tolerance is limited, three strikes and it’s an out.
Asacoco on 9/26/2020 is the fourth time Hololive runs into the issue. You can find the previous violations in the appendix. Cover was given a long time to address the issue since their 2nd violation, but yet it happened again.
In the 9/26/2020 Asacoco, Hololive vtuber Kiryu Coco violated the rules agreed by Bilibili and Hololive. Her following unprofessional responses have further provoked the anger of the Bilibili users and have led to a number of detrimental consequences to the entire community:
- 1. Hololive stopped all proxy-streams as a protection move.
- 2. Aki, Aqua, Suisei, and Matsuri’s Bilibili-exclusive streams got canceled.
- 3. While Coco’s income from bilibili is insignificant(0.7%) to her, Bilibili donation plays a much larger part for many other Hololivers. It’s unfair for other hololive members to receive such losses because.
- 4. It hurts Bilibili fans’, especially the official sub team members’ feelings. Many have quit translations and fan art productions.
- 5. It jeopardized Hololive’s business relationship with Bilibili, which may force Bilibili to cancel the future collaborations with Hololive. It caused a huge financial loss for both Bilibili and Cover. We may no longer see Hololive Collabs in Azur Lane or Arknights in the future.
- 6. Content creators are disappointed by Coco, Kiryu CoCo Official sub team and fan sub team Kiryu-Kai have disbanded themselves. Kiryu-Ka was the most iconic unofficial sub team in Bilibili. They uploaded 475 videos in the past 4 months. However, they don’t exist anymore.
Hololive and Cover had made a number of mistakes in management, and these events made us lose faith in their management team.
We’d expect things to go better at that point because they’ve promised to enhance the communication between the company and the sub teams, but little has changed since.
More than 2,000 translators, editors, and artists are working in the official sub teams without pay since Hololive officially started their business in Bilibili, but without the respect they deserve. When such issues came up, Cover made insincere apologies, and their sub team was left to deal with the rages.
Hololive didn’t even pay attention to protect their own streamers. Mel, one of the first Hololive streamers, had to stop streaming for half a year without explanation because of intracompany harassment. Her physical address was leaked and she kept on receiving harassment letters. After Hololive found the stalker, he received no punishment except being transferred to another department. Such measures have shown that Hololive lacks the ability to help their streamers out of trouble and unable to treat their employees fairly.
When they got into legal issues with Nintendo, all Nintendo videos from Hololive had to be removed almost immediately. Thousands hours of hard work and millions of comments vanished, and there were no signs to recover. It angered thousands of contributors, and it makes them to once again question Cover’s legal department.
It shouldn’t end up like this when everything could have been avoided in the first place. It’s an awkward moment for many of us, and many of my friends are questioning themselves about whether or not they want to continue making subs and arts. What they asked for is very basic. They just want to hear “thank you” from their favorite streamers. They should deserve better.
Appendix I: Hololive’s history of Violations
At first, streaming on Bilibili was simple, VTubers were allowed to directly stream to both YouTube and Bilibili at the same time. However, there were constantly people intentionally bringing up anti-China issues in chats and then reporting their channels on Bilibili. Bilibili had no choice but to ban their channels for weeks. This happened to people in Hololive, Nijisanji, and many more. In order to protect the VTubers, from that point on, only proxy-streaming is allowed on Bilibili and YouTube chats have to be covered.
Hololive first encountered this issue in early 2019 when someone used a super chat in Aqua’s stream to say illegal messages in the stream. Aqua soon realized the problem and apologized. This time her channel was banned for a week as protection. She was still invited to future promotion events by Bilibili, and no one blamed her for her mistake.
When it comes to 2020, the world becomes more chaotic. Hololive had gained much popularity. While the fanbase has expanded rapidly, more and more people are seeking the opportunity to take it down by trying to get them involved in sensitive issues. From time to time, political traps appear in super chats and questions collected from the audience.
On June 12th, a question from the audience sneaked on Choco’s channel, listing Tibet as an individual country. This caused her channel to get banned. Cover made an apology and promised such mistakes should never happen again.
Most streamers were very cautious about it like professional idols, they spotted hidden traps in many questions regarding sensitive issues around the world, and avoided those issues nicely. But this is not the case for Coco. Coco once got banned on YouTube for discussing Muslim related contents. Cover then announced that they would need to check Asacoco content before it was streamed, but it was turned down by her fans, claiming it’s an interference of streamer’s freedom and individualism. In fact, she kept using jokes on drugs, which is an extremely dangerous topic in many places in the world.
Coco’s negligence caused the entire Hololive to be banned on Bilibili, and it scrapped the promise Cover made in June.
Appendix II: VTuber earnings on Bilibili
Appendix III: Bilibili Fan’s experience
Fans in China don’t get many connections with the VTubers. Since most of them can’t watch streams on YouTube, Hololive provided an alternative way to watch streams through proxy-streaming. Their donations don’t get read, VTubers don’t react to their chats, those member limited streams and contents are not available to them, and the creators’ hard work rarely gets recognized. Hundreds and thousands of fans are working diligently in sub teams to translate hours of streams and tweets every day. When it comes to bigger events such as 3D debut or new skin reveal, tens of people work together to translate the full stream in a couple of hours. But a lot of their hard work never gets recognized. Bilibili exclusive streams are the only chance for the fans to connect with streamers and show them the wonderful arts and memes they made. Yet, such exclusive-streams don’t happen regularly. Some do it a few times a month, and some never did one.
Yes we call Yagoo best girl, but we don't know if Holo is now managed by him since he'd said he will focus on holostars and INNK. We have been tired to believe Yagoo.
We’re tired. Not anything else, just so tired to love hololive. Same to tens of thousands or even hundreds of thousands of holofans who come from "somewhere does not exist in the world". Some people may be extremely angry and do something, but more people just so tired and left in silence.
Yes, it’s about you!
Back in late 2019 when English sub videos of Hololive are few on Youtube, we decided to spread the joy of Hololive and to show the charm of Hololive girls to the English community by starting this translation channel. When the BiliBili translation community heard our plan, they were glad to provide help and share their resources with us. Even though few Youtube viewers will notice their hard work and those videos will be posted on a website they can’t access themselves, they seldom complain but focus on helping the Hololive English community become stronger. In the hardest days when we lack manpower, their help supported us to maintain daily updates.
Tóm tắt câu chuyện:
Haato đã có một buổi stream nói về nguồn đăng ký kênh stream của cô.
- 37% của Nhật Bản
- 11% của Mỹ
- 7% của Đài Loan
- 45% của các quốc gia khác.
Khi Haato liệt kê như vậy, vô tình Haato đã thừa nhận Đài Loan là một QUỐC GIA. Điều đó đã khiến Trung Quốc và các fan tại Trung Quốc không vừa ý. Họ phản đối kịch liệt. Kênh BiliBili quyết định cấm stream của cô.
Sau đó, Coco được fan hỏi về Tây Tạng. Cô cũng trả lời Tây Tạng là một quốc gia. Hành động của cô bị Hololive đánh giá là nặng hơn vì cô không rút kinh nghiệm từ Haato.
Nguồn tin trên Đài truyền hình Đài Loan SETN
Đài truyền hình SETN của Đài Loan nói về Haato
HoloLive Moments quyết định đóng kênh, đăng một bài viết dài. Nội dung tóm tắt là: theo HoloLive Moments, các fan Trung Quốc đã đóng góp rất nhiều video cho Hololive. Các cô gái ở Hololive không được phép đụng chạm đến vấn đề nhạy cảm này. Riêng Coco chỉ nhận có 0.7% thu nhập từ Trung Quốc, các VTuber khác rất cần nguồn thu nhập này.
Nếu đứng về phía Hololive Moments, các fan Trung Quốc có quyền phản đối vì đây là vấn đề chủ quyền của họ. Họ đã làm rất nhiều video hay để ủng hộ Hololive như 【Helltaker X hololive】H O L O T A K E R. Vậy mà các cô gái lại nói về vấn đề chủ quyền như vậy. Nếu giả sử các cô gái Hololive nói Hoàng Sa là của Trung Quốc thì chắc chắn, fan Việt Nam cũng sẽ không để yên. Mà chủ quyền lại là vấn đề nhạy cảm, nói kiểu gì cũng sẽ bị phản ứng.
Tuy nhiên, hành động phản đối này của HoloLive Moments đã bị các khán giả chỉ trích và bỏ đăng ký kênh. Họ cho rằng: tiêu chí của kênh là giải trí. Vậy mà kênh ngưng hoạt động vì lý do chính trị. Chưa kể có rất nhiều kênh khác bằng tiếng Anh, tiếng Nhật, tiếng Việt đang phát triển mạnh nhờ Hololive. Nghe tin HoloLive Moments đóng cửa, các kênh khác chắc chắn vui mừng trông thấy.
Phản ứng của khán giả khi HoloLive Moments đóng kênh
Tại Đài Loan, nếu bạn đăng ký kênh của Haato sẽ được tặng 1 cái bánh miễn phí.
Nguồn tin trên Reddit
Một số bình luận của khán giả dành cho HoloLive Moments
Đây là một kế hoạch tốt cho bạn, hãy xóa kênh này và không bao giờ quay lại. Bằng cách đó, bạn có thể quay lại BiliBili. Kế hoạch tốt phải không? Nhân tiện, tôi đã hủy đăng ký :D
Bạn đang nói về việc "bảo vệ các VTuber" nhưng cộng đồng của chính bạn ở BiliBili đang gửi những lời đe dọa và lăng mạ đến họ. Điều đó nghe có vẻ mỉa mai phải không?
Về phần công ty Cover, công ty quản lý của Hololive. Theo SETN, bên cạnh việc xin lỗi, COVER cũng tuyên bố luôn tôn trọng chủ quyền và toàn vẹn lãnh thổ của Trung Quốc, đồng thời kiên quyết ủng hộ nguyên tắc một Trung Quốc. Về quá trình xử lý tiếp theo, COVER tuyên bố sẽ tăng cường giáo dục và quản lý nghệ sĩ, đồng thời trừng phạt hai VTubers với lý do "phát ngôn không phù hợp" và đình chỉ phát sóng trực tiếp hoặc các hoạt động khác trong "3 tuần". Nghĩa là Coco và Haato sẽ bị phạt 3 tuần không hoạt động.
Chính phủ Nhật Bản họp bàn về tình trạng Trung Quốc gây ảnh hưởng đến truyền thông Nhật Bản.
Cover cho biết các tài năng Hololive "đã trở thành mục tiêu của nhiều tin nhắn lạm dụng và đe dọa đến tính mạng hoặc tổn hại cơ thể của họ". Công ty đã phản hồi bằng cách xóa video và đưa ra lời xin lỗi bằng tiếng Nhật, tiếng Anh và tiếng Trung. Với lỗi "tiết lộ thông tin bí mật của Youtube" và "đưa ra những tuyên bố nhạy cảm đến một số quốc gia nhất định", Coco và Haato đã bị cấm stream 3 tuần.
Một bài báo của Quartz nói về vụ việc này
Kênh Trung Quốc Không Kiểm Duyệt nói về bài báo của Quartz.